GPI 124 – According to our purchase order (P.O.), did we get what we ordered or not?

You can create a ‘blind receiving report’ to know what was received.  You can compare this to the packing list that was sent with the shipment.  The problem with these two matching is that this does not answer the question of whether you got what you ordered.  You must compare actual receipted items to those items your company originally ordered found on your company purchase order.  We only want what we ordered, no more and no less.

Verify shipments against your own purchase order.  When there are discrepancies between actual receipts and the amount stated on the company purchase order, report this to purchasing immediately.  If purchasing accepts the difference, the purchase order should be amended so paperwork matches the change orders that are issued.

After verification, compare this to the bill of lading and shipping documents.  Some companies instruct their people to create their own internal receiving report and then it is checked against the shipping manifest by a second person.  This might be overkill for cheap, bulky, easy to count items.  It is not for six hundred items that cost $1,500 each.

Not every employee can effectively count.  Some companies make the mistake of allowing just about anyone to accept deliveries and acknowledge receipt of services.  Pay this position well and upgrade.  This involves lots of money so put the right people in these positions.

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