GPI 399 – Inform purchasing of all new customers because they may qualify as vendors.

Every time your sales department targets a new customer, notify your purchasing department. Your firm needs to evaluate the possibility of buying from that new customer which in the long run will help to strengthen your sales position with the firm. Your sales person will be able to solidify his sales pitch to this customer if this organization will also be buying products or services.  Once you begin selling and buying from the same firm, you force that customer/vendor to think twice before dropping you as their supplier/vendor.  They may stop before hurting their own wallet.